Open and see whats inside!

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Open with Explorer in the classic SharePoint experience and View in File Explorer in the modern experience are no longer recommended. Whether you're using Chrome, Microsoft Edge, or another browser, Sync is a faster and more reliable method for putting SharePoint files into folders you can see in File Explorer. The Sync command is available just above your document library:. Watch a second video about the basics of using Sync on your SharePoint files and folders.

For more detailed instructions, see Sync SharePoint and Teams files with your computer. The "ActiveX" technology underlying Open with Explorer is relatively old and has become less reliable over time. So even in Internet Explorer 11, sometimes the Open with Explorer option is grayed out. If Internet Explorer is your browser, you can use Sync to get more reliable.

See Sync SharePoint and Teams files with your computer for instructions. However, if you prefer to continue using Open with Explorerread the following sections of this article. The first section can help you troubleshoot if Open with Explorer is unavailable. Note: Microsoft apps and services will not support Internet Explorer 11 starting August 17, Learn more. Please note that Internet Explorer 11 will remain a supported browser. Internet Explorer 11 is a component of the Windows operating system and follows the Lifecycle Policy for the product on which it is installed.

Select a heading below to open it and see the detailed information. You're not using a browser that supports ActiveX controls. Open with Explorer works only in Internet Explorer 10 or On Windows 10, Edge is the default browser, but Internet Explorer 11 is also installed. Open with Explorer doesn't work with Edge, Chrome, or Firefox. You can use Internet Explorer to do your file transfers, and then go back to using your preferred browser if not IE.

Internet Explorer has ActiveX controls or Add-ons are blocked. You're using bit version of Internet Explorer. ActiveX controls are a bit only technology. They don't run in the bit version of Internet Explorer. In Internet Explorer 11, there is only one browser and it automatically switches to bit for ActiveX controls. However, if you're using the bit Internet Explorer 10, you must switch to the bit version. The SharePoint add-ons aren't installed. Make sure you have these add-ons installed and enabled:. By default, it's on and running in Windows.

If it isn't running, you may have problems using Open with Explorer. The WebClient is part of Internet Explorer. To make sure the WebClient is running, follow these steps. In the Services dialog box, find WebClient. If you can't find it, select Name to sort the list alphabetically.

Check under Status to make sure it says Running.

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If not, right-click WebClientand select Start. Note: Your version history is not copied when you use Sync or Open with Explorer. Only the latest or published versions of documents are copied or moved. For more info, see Why doesn't sync or Open with Explorer copy or move my versioning info? File Explorer is the Windows file management system you use on the Windows desktop.

You can open SharePoint libraries in File Explorer, and move or copy files and folders from your desktop folders to SharePoint. You can also open multiple SharePoint libraries in File Explorer, and copy or move folders between them. Note: If you have Check out required enabled, you may need to temporarily disable it to download multiple files.

For more info, see Set up a library to require check-out of files. In SharePoint, open the document library with the file or folders you want to move or copy. You can ignore or close this library window. You may get a pop-up asking if you'd rather sync the library. This is up to you. When you open a library in File Explorer, the folder on your desktop is temporary.

If you use sync, you'll get a persistent folder that stays in sync with the document library. If you get an Internet Explorer Security dialog, select Allow.

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You can also select the Do not show me the warning for this program again checkbox. Now that you have both document libraries open in File Explorer—the source and the destination—you can copy or move files and folders between them. Arrange the two windows so you can copy or move between them.

You can display both on the screen with these steps:. The window should dock to the left side of the screen. Both windows should now be visible. If you're moving files, you can also select and drag the files from one File Explorer window to another, rather than using cut and paste. Note: If your library uses versioning, you only get the published or the most current documents. You can't move or copy versions.

Note: If you don't see Pastereturn to the source folder, highlight the files and folders you want, right-click and select Cut or Copy. When you've copied or moved all the files you want, close both File Explorer windows. Any file or folder changes you've made are automatically ed to SharePoint.

Return to the destination library in SharePoint. If the new files, folders, or changes haven't appeared yet, refresh the. In addition to using Open With Exploreryou can also sync the library with your desktop.

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When you sync, you get a persistent copy of the SharePoint library on your desktop. You can save files directly to the synced folder, and they are automatically ed in the SharePoint library it's synced to. You can sync either or both your source and destination libraries and work between them as well. To learn how to files, see files and folders to a document library. If you must have versioning information included when you move a file from one SharePoint library to another, use the Move to command.

For more details, read on. Versioning is part of a SharePoint library. The versions and tracking is stored in the SharePoint data itself, and not in the files. Rather than overwrite older files when you check in a new version, SharePoint stores the older files as well as the newer ones, and differentiates between them with version s.

The files are still separate, and are tracked in the library, but the versions are only in the SharePoint library. Sync and Open with Explorer work with files which contain only the metadata that's needed for that single file, such as modified date or author.

When you copy using Open with Explorerit can only copy or move files and their immediate info. The additional information and other files in SharePoint aren't included. If you're using SharePoint, the Move to command does move the versioning history, as it is working inside the library.

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Move to retains versioning because only one copy of the file and structure exists. When SharePoint moves a file between folders or libraries with Move Toit includes versions and tracking information. The SharePoint Copy to command, however, only copies the latest file. This prevents splitting the history between two locations. You can make updates to either file, but the changes are only reflected on that file. If you're copying files to keep a backup, and want to preserve the versioning, consider using a SharePoint server based backup rather than manually copying.

That way if something happens to your current files, the backup of SharePoint can be retrieved. See Best practices for backing up and restoring in SharePoint Server. Both Sync and Open with Explorer connect a SharePoint library with a folder on your desktop, but there is a difference:.

Open and see whats inside!

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